FAQs

Frequently Asked Questions

1. What does Nestic sell?

Nestic offers decorative home accessories, including pastel bubble coasters and jewellery trays, decorative figurines, seasonal Halloween décor, and candle holders.

2. Where do you deliver?

We currently offer delivery within the United Kingdom.

3. How much does shipping cost?

Standard shipping is free on orders delivered within our current UK service area.

4. How long does delivery take?

Our estimated delivery timeframe is 4–6 business days:

  • Processing: 1–2 business days.

  • Transit: 3–4 business days.

Delivery times are estimates and may occasionally vary due to circumstances outside our control.

5. Can I return an item?

We offer a 30-day return period. If you wish to return an item, please contact our customer service team for instructions and ensure that your item meets the applicable return conditions.

6. What should I do if my item arrives damaged or incorrect?

Please contact us as soon as possible at info@nestic.store and include your order details and clear photographs of the item, where applicable. We'll review the issue and help you with the next steps.

7. How can I track my order?

If tracking information is available for your shipment, it will be provided when your order is dispatched. Please allow time for tracking updates to appear.

8. Can I change or cancel my order?

Please contact us as soon as possible if you need to change or cancel an order. We cannot guarantee changes or cancellations once an order has been processed or dispatched.

9. How can I contact Nestic?

You can reach our customer service team through the following channels:

10. How can I find information about a specific product?

Visit the relevant product page for its available details, images, options, and pricing. If you need further information, contact our customer service team before placing your order.

Still Have Questions?

We're here to help. Please visit our Contact Us page or email info@nestic.store, and we'll assist you as soon as possible.